Jakarta, November 14, 2025 — The Indonesian authority has moved a case alleging unfair practices in the sale of AUX-branded air conditioners to the Commission Panel stage after completing its evidence docketing process. The upgrade in status was decided at a Commission Meeting held on November 12.
The case concerns Ningbo AUX Electric, Ningbo AUX IMP. & EXP, and PT Teknologi Cipta Harapan Semesta (TCHS). AUX Electric, part of China’s AUX Group, develops and sells HVAC systems, while AUX Exim manages the group’s export-import operations. TCHS distributes and manufactures air-conditioning systems and is currently the exclusive distributor of AUX systems in Indonesia.
According to the authority, the suspected violation stems from AUX Electric and AUX Exim’s unilateral termination of a 20-year distribution relationship with PT Berkat Elektrik Sejati Tangguh (PT BEST). PT BEST had long invested in building consumer acceptance of AUX air conditioners in Indonesia. The termination in 2024 followed a series of business obstacles that the authority says ultimately shut down PT BEST’s ability to sell AUX products. AUX Group later partnered with TCHS to continue its distribution.
Based on the series of events, the authority found sufficient evidence indicating potential breaches of Indonesia’s competition law related to the obstacles PT BEST experienced in selling and distributing AUX air conditioners.
During the upcoming hearings, investigators and the reported parties will appear before the Commission Panel to present allegations, responses, and witness or expert testimony. If the allegations are proven, the parties may face fines of up to 50 percent of net profits or 10 percent of total sales in the relevant market during the period of the violation.
Source: https://kppu.go.id/wp-content/uploads/2025/11/Siaran-Pers-No.-071_KPPU_PR_IX_2025.pdf
